#43 5 Ways To Show Your Community Gratitude

Hello & Happy Thanksgiving week friends!

I hope you had a great holiday with friends and/or family if you celebrated.

If you follow along on Instagram then you know I drove 10 hours on Wednesday to my husband’s family in Indiana.

I know all of our inboxes are flooded— hey thanks for opening this 🤣 — and so today’s newsletter is a short one.

Most of all, I wanted to send my newsletter today to express my gratitude for your being here.

I started this newsletter in January and many of you have been with me since the beginning… watching me leave my serial side hustler title behind and step into my entrepreneur era.

I struggled with consistency creating and writing my whole life until I made a commitment to write to you every week this year... thanks to a recommendation from my friend, Jay Clouse.

You keep me going. Thank you. I am SO excited for what we’re doing here — we’re just getting started.

So cheers to you, for building a community-driven business, for serving others, and for pursuing your creative passions. You make the world better.

Let’s get into it—

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Gratitude is one of the most important aspects of building a community-driven business. You have to consistently put your community first, and make them feel heard and appreciated.

Gratitude is often the core message of my writing. We focus on ways to make your community feel belonging. In the list below I'm linking to past newsletter articles that expand on each of these ideas.

Here are the 5 ways to show your community gratitude–

1. Provide a welcome party. When someone new joins you, whether it’s one person or one thousand, show up and have a welcoming strategy. Onboarding is crucial.

2. Recognize that there is no one size fits all support. I'm all for productized services and automations, but it's important to meet your members where they're at. Personalize as much as you can.

3. Build accessible products. Show your community that your product is for them, and make them feel appreciated by prioritizing accessibility in your work. Check your color contrasts, add alt-text, and include captions.

4. Focus on building trust. When you build a community-product you're effectively creating a social contract with your members... and that comes with risk. Be aware of the agreement you're making with each new member that joins you.

5. Celebrate member's success each week. While I was at bossbabe I had a ritual with our community manager where we discussed who we were celebrating this week.

When you build a community-business, you're serving someone on their transformation. Each milestone needs to be appreciated.

I don't know about you but sometimes I forget to stop and celebrate...

Recently I felt like I had a down month, and that my business wasn't doing well at all. But on the 1st I pulled all my metrics to review my KPI tracker and realized my business had grown 10% in all categories.

We can be SO hard on ourselves.

I have this habit (pulling monthly metrics) because of a community I belong to – what habits can you create for your members that will keep them going?

It will help reduce those moments where we want to give up and can enhance our emotional roller coasters.

Send your community members a note today telling them how much you appreciate them. You can never do that enough.

And on that note... I'm so grateful you read this newsletter each week. Thank you for being here!

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