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Dig into the archives + read all of the community-product essays
#36 Your Q4 Product Priorities
In this video you'll learn how to:
Prioritize your product ideas and decide what to build first
Capture your ideas overtime
Develop a rolling quarterly product strategy
#35 Are You Creating An Overwhelm Problem?
In this essay you’ll learn:
3 ways to reduce overwhelm in your membership
The importance of simplifying your community journey
Ideas to help you create personalization for your customers in your business
#34 The Emotional Roller Coaster Of [Your Customer Here]
In this essay you’ll learn:
How to increase your customer lifetime value
How to support your customers in their lowest moments
Low-effort ideas to add to your customer journey
#33 How To Choose Which Digital Product To Build
In this essay you’ll learn:
How to choose which area of your business to build your next product
How to come up with product ideas
How to evaluate which product you should build
#32 The Scrappy Research That Improved My Customer Journey
In this video I share:
The results of my recent subscriber survey and 1:1 convos
How I analyzed those results to refine my offers
A walk through of my subscriber (that's you!) customer journey
#31 Simplify The Journey
In this essay you’ll learn:
How to reduce directions in your customer journey
How to reduce benefits from your membership and keep the same price
The risks of a product overwhelm problem
#30 Customer Journey Mapping
In this essay you’ll learn:
When to start and stop your customer journey map
5 steps to create a customer journey map
How I define a product (+ list of examples)
#29 Product Workshop Step 1: The Foundational Problem
This essay is part of series outlining the behind the scenes of a mastermind product workshop I’m leading.
You’ll learn how to write a foundational problem statement for your business that will help you create your customer journey in the next step.
#28 How To Quickly Increase Retention
In this essay you’ll learn:
4 simple steps to test your sales page for perceived value
How onboarding contributes to value perception even before purchase
What we can learn from e-commerce brands in building strong value perception
#27 The Community Product Disrupting Philanthropy
In this essay you’ll learn:
Grapevine’s product model: launch, onboarding, engagement & growth
Sara Lemelin’s 4 steps to build a giving circle to inspire your community work
4 reflection questions to help you grow your business
#26 The Retention Fail I Made At Bossbabe
In this essay you’ll learn:
Why my referral strategy failed at bossbabe
How Netflix keeps subscribers retained between the hits
3 Action steps to plan your core + tangent content
#25 Play The Long Game: Create Your Customer Ascension Strategy
In this essay you’ll learn:
Examples of business ascension strategies
Where to start in prioritizing your next product
How to develop your ascension strategy
#24 The Surprising Way To Avoid Summer Churn
In this essay you'll learn:
5 Steps to run a discovery research initiative
The research messaging script that retains your customers
Exactly how many customer interviews you need to develop your next product idea
#23 How Threads App Nailed Onboarding
In this essay you’ll learn:
A breakdown of what the Threads app got right
The biggest risk ahead for Threads app (It’s not Elon’s lawsuit)
How you can improve your own product onboarding
#22 How To Become The Customer
In this essay you’ll learn:
The difference between QA testing & experience critique
4 action steps to take to become the customer and improve your product
What to do if you're a solopreneur and don't have a team to test for you
#21 9 Ways To Improve The Accessibility Of Your Business
In this essay you’ll learn:
9 Ways to improve accessibility of your business today
Tools you an use to improve accessibility (like a contrast checker)
How to apply accessibility to your social content, marketing, website and products
#20 Take Your Pick: Adjacent Vs Integrated Communities
In this essay you'll learn:
4 questions to help you identify which strategy is right for you
6 examples (with pictures) of adjacent + integrated strategies
The car brand that has an adjacent community of 155k members doing philanthropy... (yes I'm doing trivia now)
#19 The Social Contract You Sign Building Community Products
In today’s essay you’ll learn:
How to safely experiment and launch a community product
The dangerous brand-burning-business mistakes to avoid with community
What you need to do to play the long game and be successful
#18 Grow Your Business With A Consistent Brand Experience
In this essay you’ll learn:
The VSVQ framework for building a consistent experience
How CreativeMornings has created this in 67 countries
The 1st step to develop consistency in your business
#17 Strip Away Your Cultural Conditioning To Dream Bigger + Build Better
In this essay you'll learn:
The rapid experimentation necessary to build a successful business
How to create in a world where AI is evolving daily
A 5 step exercise to develop an experiment in your business